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Accessibility Statement

VincData is committed to ensuring digital accessibility for everyone

Our Commitment

VincData is committed to ensuring that our website and services are accessible to people with disabilities. We believe that everyone should be able to access information and use our AI-powered tools, regardless of their abilities or the technologies they use.

We continuously work to improve the accessibility and usability of our website and strive to adhere to established guidelines and best practices. Accessibility is an ongoing effort, and we are dedicated to making improvements whenever possible.

Accessibility Standards

We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA. These guidelines help make web content more accessible to people with disabilities, including:

  • Visual impairments (blindness, low vision, color blindness)
  • Hearing impairments (deafness, hearing loss)
  • Motor impairments (limited dexterity, inability to use a mouse)
  • Cognitive impairments (learning disabilities, memory issues)

Accessibility Features

Our website includes the following accessibility features:

Keyboard Navigation

All interactive elements can be accessed and operated using only a keyboard. Users can navigate through the site using Tab, Shift+Tab, Enter, and arrow keys. A "Skip to main content" link is provided to bypass navigation.

Screen Reader Compatibility

Our website is designed to work with screen readers such as JAWS, NVDA, and VoiceOver. We use semantic HTML, ARIA labels, and proper heading structures to ensure content is presented in a logical and understandable manner.

Color Contrast

We maintain sufficient color contrast ratios throughout the site to ensure text is readable for users with low vision or color blindness. Our primary text meets or exceeds WCAG AA standards for contrast (minimum 4.5:1 for normal text, 3:1 for large text).

Focus Indicators

Clear visual focus indicators are provided for all interactive elements, making it easy to see which element is currently focused when navigating with a keyboard.

Alternative Text

All meaningful images include descriptive alternative text. Decorative images are properly marked to be ignored by screen readers.

Responsive Design

Our website is fully responsive and works on various devices and screen sizes, including mobile phones, tablets, and desktop computers. Content reflows to accommodate different viewport sizes and zoom levels up to 200%.

Reduced Motion Support

We respect the "prefers-reduced-motion" setting for users who may be sensitive to motion or animations. When this preference is enabled, animations are significantly reduced or removed.

Known Limitations

While we strive to make our website as accessible as possible, we acknowledge that some areas may present challenges:

  • Some third-party embedded content or integrations may not be fully accessible
  • Complex AI-generated content may occasionally lack optimal semantic structure
  • Some dynamic content updates may not always announce changes to screen readers

We are actively working to address these limitations and improve accessibility across all areas of our site.

Need Assistance?

If you have difficulty accessing any content or feature on our website, or if you would like to request content in an alternative format, please contact us. We will work with you to provide the information or functionality you need.

Accessibility Assistance Options:

We aim to respond to accessibility-related inquiries within 2 business days.

Report Accessibility Issues

Your feedback helps us improve accessibility for everyone. If you encounter an accessibility barrier on our website, please let us know by providing the following information:

  • The page or feature where you encountered the issue
  • A description of the problem and how it affects your use of the site
  • The assistive technology you were using (if applicable)
  • Your browser and operating system

Send your feedback to accessibility@vincdata.ca. We take all feedback seriously and use it to inform our ongoing accessibility improvements.

Technical Specifications

Our website accessibility relies on the following technologies:

  • HTML5 for semantic structure
  • WAI-ARIA for enhanced accessibility semantics
  • CSS3 for visual presentation and responsive design
  • JavaScript for interactive functionality

For the best experience, we recommend using modern, up-to-date browsers such as Chrome, Firefox, Safari, or Edge with JavaScript enabled.

Tested Compatibility

We regularly test our website with the following assistive technologies:

Screen Readers

  • NVDA (Windows)
  • JAWS (Windows)
  • VoiceOver (macOS, iOS)

Browsers

  • Google Chrome
  • Mozilla Firefox
  • Safari
  • Microsoft Edge

Third-Party Content

Some content on our website may be provided by third parties. While we strive to work with vendors who share our commitment to accessibility, we cannot always guarantee the accessibility of external content. If you encounter issues with third-party content, please contact us and we will work to find a solution or provide an accessible alternative.

Assessment & Updates

This accessibility statement was last reviewed and updated on December 23, 2025.

We conduct regular accessibility audits and testing to ensure our website continues to meet or exceed accessibility standards. This statement will be updated as we make improvements or when standards evolve.

Formal Complaints

We aim to respond to all accessibility concerns promptly and work with you to resolve any issues. If you are not satisfied with our response, you may file a formal complaint with relevant authorities:

VincData is committed to digital inclusion and accessibility for all users. We welcome your feedback and thank you for helping us create a more accessible web experience.

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